INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Absolutely! At WE-CONNECT, we guarantee that you'll receive the exact product as shown in the picture. Our commitment to quality and transparency ensures your satisfaction with every purchase.

Where can I view my sales receipt?

You can view your sales receipt in the "Orders" section of your account dashboard. Simply log in, navigate to the "Orders" tab, and you'll find a detailed record of your purchases, including sales receipts for each transaction. If you need further assistance, feel free to reach out to our customer support team for help.

How can I return an item?

Returning an item is easy at WE-CONNECT.If you encounter any issues or have questions about the return process, don't hesitate to contact our customer support team for assistance. We're here to help make your shopping experience hassle-free.

Will you restock items indicated as “out of stock?”

Yes, we regularly restock items that are indicated as "out of stock." We strive to maintain a wide selection of products to meet our customers' needs. Keep an eye on our website or subscribe to our newsletter for updates on restocked items and new arrivals. If you have a specific item you're interested in, feel free to contact our customer support team, and they'll be happy to provide you with more information about restocking timelines.

Where can I ship my order?

We offer shipping to various locations worldwide. During the checkout process, you'll be prompted to enter your shipping address. Simply provide the address where you'd like your order to be delivered, and we'll ensure it reaches you promptly. If you have any specific shipping inquiries or need assistance with your order, feel free to reach out to our customer support team for assistance.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS